Have a question?

If your question is not answered below, please reach out to us and someone from our team will be happy to assist you.

FAQ

  • How long do I have access to the course?

    It depends on which membership level you have signed up for. Our Lifetime Access Memberships are just that, for life! Annual Memberships last for 365 days. Monthly memberships last as long as you are subscribed.

  • When will the next course be available?

    We are working hard on producing content for all the courses we have lined up for you, that being said, we are a working Airstream Renovation shop and have to balance between courses and just plain getting work done. Different courses also require that we have certain resources and Airstreams available for filming the specific topics, so things have to align. We decided to launch before we have all the courses filmed so that you can get started and go along as we release each one. We appreciate your patience as we work to get you more courses but cannot guarantee specific release dates

  • Can I get a refund?

    The short answer is no, due to the nature of an online course, viewing the course constitutes use. We do want to know your feedback though on all of our content and will strive to continue to bring new courses and improve our site!

  • Can I share any part of the course?

    The membership and all of Airstream U online courses are copyright protected material for the members use only. If you are working on a project with your partner and both want to view the course, that is one thing but this is not Netflix and we ask you don't share your login with everyone you know.

  • How do I request a course?

    If you have a particular subject in mind that you think would be a good addition to the Airstream U curriculum, please let us know! If demand is high enough, we will make it: [email protected]

  • Help! Something isn't working on the site!

    Contact us at [email protected] and we will get back to you and resolve the issue as quickly as we can!